Teams + PSTN = Complete
Microsoft Teams is great for internal collaboration. But to make and receive calls from the outside world, you need PSTN connectivity. IntelliVoice Direct Routing connects your Teams environment to our carrier-grade voice network.
Keep your existing phone numbers, use Teams as your softphone, and get enterprise features like call recording, auto attendants, and call queues — all managed through familiar Teams interfaces.
Simple Integration
Configure Your Tenant
We help you set up the required Microsoft 365 licenses and Teams Phone System configuration.
Connect Our SBC
Our certified Session Border Controllers connect to Microsoft's infrastructure via Direct Routing.
Port Your Numbers
We handle the number porting process. Your existing numbers work with Teams.
Why Direct Routing?
Cost Savings
Often more cost-effective than Microsoft Calling Plans, especially for international calling or high volumes.
Flexibility
Keep your existing numbers, use any carrier features, and integrate with existing infrastructure.
Reliability
Our geo-redundant network ensures calls complete even if one datacenter has issues.
Requirements
| Requirement | Details |
|---|---|
| Microsoft 365 | Business Basic or higher |
| Teams Phone | Teams Phone Standard license |
| Azure AD | For user provisioning |
| Domain | Verified in Microsoft 365 |
We'll help you verify your environment and handle the technical setup.